Recruitment and Selection Process of Sonali Bank Limited

Abstract

Sonali Bank Limited is the largest nationalized commercial bank in Bangladesh. Every person must have seen a branch of Sonali Bank in his/her local area. It is a service- oriented company and providing different customer services to its clients through its various operations. The management of the bank is aware that without providing qualified services the bank will not be able to survive in this competitive business arena. By providing qualified customer services the bank will be able to retain its existing customers and attract new customers. It is the quality that determines the position and prospective of the bank. The objective of this report is to reveal features of recruitment and selection practices of Sonali Bank Limited and find out the weak areas in order to develop recommendations to recover those. The study requires a systematic procedure from selection of the topic to preparation of the final report. To perform the study, the data sources were to be identified and collected, to be classified, analyzed, interpreted and presented in a systematic manner and key points were to be found out. The primary data was collected through face-to- face interview, observation, and by participation in the recruitment and selection process. The secondary information collected from website, magazine, annual reports, journals, books and some other relevant sources. As an academic, my scope was very limited and restricted. I had maintained some official formality for the collection of data for my report. The main limitation of the study was the collection of information, because most of the information was not available. Collection of data was also very time-consuming and the website of the bank was less informative. An effective recruitment and selection practice plays an important role for the overall success of an organization with other HR functions like, performance management, training and development, compensation and benefits etc. Sonali Bank Limited has lots of scope to improve in Human Resource department as they have some competitive advantages as the largest commercial bank in Bangladesh.