Impact of Job Satisfaction and Job Involvement on Employee Performance: A Study on Banking Sector in Bangladesh

Abstract

This study examines the interplay between job satisfaction, job involvement, and employee performance within Bangladesh’s banking sector, a vital driver of the nation’s economic growth. Utilizing a quantitative approach, structured questionnaires were administered to employees across multiple banks to assess their perceptions of workplace dynamics, including supervisor relationships, career growth opportunities, emotional attachment, and task efficiency. Findings reveal that job satisfaction (4.7% agreement on supervisor relationships) and job involvement (92.3% meeting performance goals) significantly enhance productivity, motivation, and commitment. However, ambiguities in survey design—such as unlabeled response categories and incomplete data—highlight methodological limitations. The study identifies critical areas for improvement, including career development pathways, work-life balance policies, and clearer communication of organizational expectations. Practical implications emphasize the need for bank managers to foster supportive environments through recognition programs, collaborative opportunities, and employee engagement initiatives. By addressing these factors, organizations can strengthen performance, reduce burnout risks, and sustain a resilient workforce, ultimately contributing to the broader economic objectives of Bangladesh’s financial sector.