HumanResource Management Practices at NCC Bank Limited

Abstract

Now-a-days banking industry is going through an intense competition. In order to gain competitive advantage bank must have to focus on customer satisfaction as well employee satisfaction. Because employees are the direct service provider to the customers. So, the success of any bank largely depends upon the service of employees. It is a great challenge for any organization how efficiently they manage their human resource. This report has emphasized the human resource management practices at NCC bank limited. NCC Bank Limited performs several tasks in order to properly manage its employees. They start their HRM practices with HR planning by which they define their current manpower and future need of manpower. They select employees both from internal sources and external sources. Most of the cases they prefer to recruit lateral employees. NCC Bank Limited has its own HR training and development center to train up the employees. Sometime they hire trainer from BIBM, Bangladesh Bank and other training institutions. In the case of foreign training they maintain training bond. NCCBank Limited follows 360-degree performance appraisal method which is based on ratings system. They use the appraisal result for promotion, incentives, and punishment. They score the appraisal on 300 marks. NCC Bank Limited follows two promotion and up-gradation system. These are done on the basis of performance appraisal. NCC Bank follows data base leave management system. They have their own policies regarding transfer and posting. In the cases of resignation, the employee must have to resign with 01-month notice. Along with the highly attractive compensation package NCC bank provides some other benefits like, provident fund, gratuity, death benefit, retirement benefit and so on. By properly performing these tasks HR division of NCC bank limited plays a vital role on the progress of bank