The Effect of Training and Development Programs on Employee Productivity at Samsung Mobile Bangladesh

Abstract

In today’s highly competitive and technology-driven business environment, employee productivity has become a critical determinant of organizational success. For multinational corporations such as Samsung Mobile Bangladesh, continuous training and development (T&D) programs play a vital role in equipping employees with the skills, knowledge, and competencies required to adapt to rapid technological advancements and evolving market demands. This study examines the effect of training and development programs on employee productivity at Samsung Mobile Bangladesh. The primary objective of this study is to assess how various training initiatives—such as onboarding training, technical skill development, leadership training, and continuous professional development—contribute to improving employee performance and overall productivity. The study also explores employees’ perceptions of the effectiveness of these programs and identifies key areas where training outcomes align with organizational goals. The findings indicate that well-structured training and development programs have a significant positive impact on employee productivity at Samsung Mobile Bangladesh. Employees who participated in regular training demonstrated improved job-related skills, higher efficiency, better problem-solving abilities, and increased confidence in handling complex tasks. Additionally, training programs were found to enhance employee motivation, job satisfaction, and commitment, which indirectly contribute to higher productivity levels. Furthermore, the study reveals that continuous development initiatives help reduce performance gaps, minimize errors, and foster a culture of learning and innovation within the organization. However, the effectiveness of training programs depends largely on their relevance to job roles, the quality of trainers, and the application of learned skills in real workplace scenarios. In conclusion, the study underscores that investment in training and development is a strategic necessity rather than a cost for Samsung Mobile Bangladesh. By aligning training programs with organizational objectives and employee needs, the company can sustain high productivity, maintain competitive advantage, and support long-term organizational growth. The findings of this study may also serve as a valuable reference for other organizations in the mobile and technology sector in Bangladesh seeking to enhance employee productivity through effective human resource development practices.