A Study on Service Quality of Footpath in Panthapath Signal to Kawran Bazar Signal

Abstract

Workers typically reside close to their workplaces in industrial zones of developing nations and prefer to walk there to get to work. Therefore, footpaths are essential in these locations, especially in developing nations like Bangladesh where people have a propensity to walk to their workplaces in order to save money on transportation costs for their living. To accommodate this large numbers of pedestrians, the level ofservice (LOS) of the walkway in these areas should be substantially higher. However, Bangladeshi authorities have not clearly defined the LOS evaluation criteria for off- street pedestrian facilities, and there have been very few research on the topic. This inspires the writers to evaluate the walkways' level of service using both qualitative and quantitative methods in areas like Panthapath. In this study, 250 people participated in a survey to determine the critical elements that influence how satisfied pedestrians are, and it was discovered that the average rating of the footpath is 2.53 (out of 5), which is unfavorable and unwanted. Such findings provide guidance for future improvement and are useful for designing footpath design and maintenance policies.